Shipping & Return Policy

(Website Orders Only)

This Shipping and Return Policy describes what you can expect in terms of shipping and delivery times when you make an order on our website, as well as our policy on handling returns. 

SHIPPING

Everyone loves Happy Mail!

Please allow 2-5 days transit time for your delivery.  We will process orders same-day if received before noon (12pm Eastern Standard Time).  Shipments outside of Ontario may take longer.  Please understand that during this unprecedented time, shipping times can be delayed out of our control, but we will do everything possible to get your order to you as quickly as possible! ♡  

RETURNS

We are here for you!

Has your new product arrived damaged or simply not to your liking? Simply send us an email or reach out using our Contact Form within 30 days. Based in Canada, we will make sure to resolve the issue quickly! Your satisfaction is our ultimate priority ♡

CONTACT US

Thank-you for stopping by ♡ Don't be a stranger!

If you have any questions please contact us by e-mail at feltcreativehomegoods@gmail.com or by using our Contact Form.